"We want to make our international's clients lives easier. We want to make them feel at home"
Xicu Costa is the Territorial Director of CaixaBank in the Balearic Islands.
What does CaixaBank offer to international customers living in the Balearics?
At CaixaBank we want to make our international client’s lives easier and more confortable. We want to make them feel at home. And that’s why we’ve set up HolaBank.
What is HolaBank?
HolaBank is a new scheme to provide high-value financial support, advice and guidance suited to the needs of every one of our clients.
To do this, our HolaBank branches have expert advisers who speak different languages and a series of exclusive financial products, like the HolaBank Living Solutions account, reduced-rate mortgages, cards to suit different profiles, insurance and alarms to protect the home, the car and more.
Do you have any special tool for international clients?
Our clients can be part of HolaBank Club, a club offering services and discounts for their everyday life, focusing on the family, the household, spare time and so on.
If for example our clients need help at home, we can them to find people, with up to 3 hours a year free through our Handyman service, putting them in touch with professionals to perform a range of tasks, as well as arranging connections to any utilities they may need.
And because your family and the time you spend with them is very important, our clients can also get discounts on restaurants and car hire, and also have a telepharmacy service and online veterinary advice.
In this way, our clients only have to concern with what really matters: making the most of life.
Interview published by magazine Invest in Mallorca